Frequently Asked Questions
Everything you need to know about Mellow Sleep products, shipping, and our relaxation guarantee.
What materials are used in Mellow Sleep bedding?
We prioritize comfort and sustainability. Our collections are crafted from 100% organic long-staple cotton, premium French linen, and eco-friendly Tencel blends designed for breathability and durability.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Once your order ships, you will receive a tracking number via email to monitor its progress.
Do you offer a trial period for your mattresses and pillows?
Yes! We offer a 100-night 'Mellow Sleep' trial. If you are not completely satisfied with your purchase after 30 nights, you can return it for a full refund.
How should I care for my Mellow Sleep linens?
To maintain the softness of your sheets, we recommend machine washing in cold water on a gentle cycle with mild detergent. Tumble dry on low heat and remove promptly to minimize wrinkling.
Is international shipping available?
Currently, we ship to the United States, Canada, and the UK. Shipping rates and delivery times for international orders are calculated at checkout based on your location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm and Klarna.